Our people have a wealth of expertise and creativity

Find out a little more about the people who make Mind Tools your learning and development experts.

Meet The Team

Board of Directors

John Yates

John Yates

CEO
Melanie Dowding

Melanie Dowding

B2C Director
Owen Ferguson

Owen Ferguson

Chief Product Officer
Simon Cox

Simon Cox

Finance Director

Impact & Insights

Eduardo Gil

Eduardo Gil

Data Analyst
Gent Ahmetaj

Gent Ahmetaj

Head of Research
Kirsty Hay

Kirsty Hay

Brand and Product Marketing Manager
Nahdia Khan

Nahdia Khan

Chief Impact Officer

New Business

Amy Harries

Amy Harries

Client Partner - US
Asher Deitch

Asher Deitch

Account Executive - US
Charlotte Blake

Charlotte Blake

Client Partner - Europe
Colin Beaton

Colin Beaton

Client Partner - Europe
Colin Howell

Colin Howell

Senior Sales Executive - Europe
Dane Miller

Dane Miller

Account Executive - US
David Mills

David Mills

Client Partner - Australia
Geno Oliva

Geno Oliva

Account Executive - US
Gillian Reid

Gillian Reid

Client Partner - Europe
Hamish MacLeod

Hamish MacLeod

Client Partner - US
Katie Danes

Katie Danes

Sales Manager - Custom
Kevin Wadey

Kevin Wadey

Client Partner - Europe
Lara Kidd

Lara Kidd

Client Partner - Europe
Megan Reilly

Megan Reilly

Account Executive - US
Naz Askander

Naz Askander

Client Partner - US
Rob Camp

Rob Camp

General Manager - US
Simon Hulcoop

Simon Hulcoop

Sales Manager - Europe
Stewart Hardie

Stewart Hardie

Senior Sales Executive - Europe
Toby Lear

Toby Lear

Sales Executive - US

Client Experience

Adrian Pearcey

Adrian Pearcey

Head of Client Experience
Austin Wolf

Austin Wolf

Client Experience Partner
Charlotte Buckingham

Charlotte Buckingham

Client Experience Partner
Esh Jugal

Esh Jugal

Client Experience Partner
Jeffrey Oshinyemi

Jeffrey Oshinyemi

Client Experience Partner
Lee Murphy

Lee Murphy

Client Experience Partner
Sam Brown

Sam Brown

Client Experience Partner

Enterprise Marketing

Clarissa Hall

Clarissa Hall

Digital Marketing Executive
Daniel Hughes

Daniel Hughes

Graphic Designer
Helen Essex

Helen Essex

Marketing Manager - Europe & Australia
Joe Morris

Joe Morris

Marketing Executive - US
Natalie Benfell

Natalie Benfell

Marketing Executive - Europe & Australia
Rob Bell

Rob Bell

Marketing Optimization Manager

Sales Operations

Andy Stannage

Andy Stannage

Marketing Automation Executive
Gemma Campbell

Gemma Campbell

Automation Analyst Lead
Gilli Goodman

Gilli Goodman

Head of Revenue Operations
Howard Fojt

Howard Fojt

Commercial Analyst
Suzanne White

Suzanne White

Performance and Development Manager
Vikki Cox

Vikki Cox

Marketing Analyst

Learning Experience

Claire Gibson

Claire Gibson

Learning Experience Designer
David Sharkey

David Sharkey

Learning Experience Designer
Gemma Towersey

Gemma Towersey

Learning Experience Manager
Ross Dickie

Ross Dickie

Learning Experience Designer
Ross Garner

Ross Garner

Head of Learning Experience
Tracey McDonald

Tracey McDonald

Learning Experience Manager

Content

Alice Gledhill

Alice Gledhill

Content Assistant
Cat MacLeod

Cat MacLeod

Managing Editor
Charlie Swift

Charlie Swift

Managing Editor
Jonathan Hancock

Jonathan Hancock

Digital Content Editor/Writer
Keith Jackson

Keith Jackson

Managing Editor
Kevin Dunne

Kevin Dunne

Content Editor/Writer
Lucy Bishop

Lucy Bishop

Senior Editor
Matthew Hughes

Matthew Hughes

Content Editor
Rosie Robinson

Rosie Robinson

Assistant Content Writer/Editor
Simon Bell

Simon Bell

Content Editor/Writer
Tom Mugridge

Tom Mugridge

Acting Head of Content

B2C Marketing

Abigail Radford

Abigail Radford

Marketing Executive
Claire Minnis

Claire Minnis

Acquisition Marketing Manager
Fay Dawson

Fay Dawson

Marketing Data Analyst
James Wilson

James Wilson

Senior Data Analyst
Jaye O'Farrell-Stevens

Jaye O'Farrell-Stevens

Customer Retention Executive
Nick Payne

Nick Payne

Retention Marketing Manager
Paul Clement

Paul Clement

B2C Designer

People & Culture

Emily Moore

Emily Moore

People & Culture Advisor
Holly Whitehead-Collett

Holly Whitehead-Collett

People & Culture Advisor
Loran Craft

Loran Craft

People & Culture Manager

Product

Agne Vaiciulaityte

Agne Vaiciulaityte

UX Researcher
Alex Miller

Alex Miller

UX Designer - Learning Performance Benchmark
Carrie Horvath

Carrie Horvath

Product Manager - Learning Performance Benchmark
Geoff Drummond

Geoff Drummond

Head of Product - Mind Tools
James Pritchard

James Pritchard

Programme Manager
Jeremy Bunford

Jeremy Bunford

Head of Engineering
Rhys Pendred

Rhys Pendred

Lead UX Designer
Sean Brown

Sean Brown

Product Manager - Content
Simon Buckley

Simon Buckley

UX Designer

Shared Services

Debbie Jarvis

Debbie Jarvis

Office Manager
Ewan Farrow

Ewan Farrow

Senior Finance Business Partner

Technology

Arthur Seaton

Arthur Seaton

Senior Developer
Benjamin Ward

Benjamin Ward

Junior Tester
Craig Dutton

Craig Dutton

Agile Coach
Denise Xavier

Denise Xavier

Development Team Lead
Kirsten Wilson

Kirsten Wilson

Head of Product - Toolkit
Rishi Bhugobaun

Rishi Bhugobaun

Junior Developer
Stuart Bentley

Stuart Bentley

Developer
Timothy Armstrong

Timothy Armstrong

Tester
Vanessa Mukasa

Vanessa Mukasa

Junior Tester