Podcast 68 - Business basics for L&D

As learning and development professionals, should we focus on learning outcomes or business outcomes?

Written by Ross Garner
Published 24 October 2017
Podcast 68 - Business basics for L&D

In this week's podcast, we are joined by Business Development Director Chris Keenan, who argues that some parts of L&D lack basic business skills. He joins Ross G and Owen to share his experiences and chat about what we could do differently.

You can get the latest episode of the podcast using one of the following links.

Subscribe via iTunes
If you'd like to share your thoughts on the show, you can find Chris on Twitter @Chris_R_Keenan, Owen @OwenFerguson and Ross @RossGarnerGP.

The graphic Owen referred to, comparing American Airlines and Southwest, can be seen on Twitter: https://twitter.com/mitsmr/status/917527621411500032

The audio books he is looking forward to are Niall Ferguson's The Square and the Tower: Networks, Hierarchies and the Struggle for Global Power and Bill Bryson's Appliance of Science.

The piece Chris recommended on football academics is available from The Guardianhttps://www.theguardian.com/football/2017/oct/06/football-biggest-issue-boys-rejected-academies

And, for more on ambiguity in Blade Runner, see Mark Kermode's documentary On the Edge of Blade Runner, available online at: https://www.youtube.com/watch?v=UyWHJ5o60L0

Image: Monopoly by sling@flickr/CC BY 2.0.

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About the author

Ross Garner

Ross Garner

Head of Learning Experience
Ross has been working in L&D for seven years and he heads up the instructional design team at Emerald Works. In 2019 he completed a Masters in Digital Education and was named Learning Technologies’ Learning Designer of the Year. He is also one of the hosts of the GoodPractice Podcast.

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