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December 2018 | Ross GarnerRead More
"What if we train people and they leave? What if we don't, and they stay?" This phrase is a terrible cliche, but it has some truth. So this week on the GoodPractice Podcast we're digging into it to explore the relationship between recruitment and development.
December 2018 | Ross GarnerRead more
The Podcast- live from London for the launch of our new report - The Evolution of 70:20:10 - Will L&D Survive or Thrive? In front of a live audience, Ross Garner and Owen Ferguson are joined by Aaron Bradley from multinational law firm Ashurt and Mercy Kesiena Clement-Okooboh from Veolia Ireland to discuss implementation, working with stakeholders and changing budgets.
November 2018 | Ross GarnerRead more
In a volatile, highly competitive business environment, organisations need to do more than just provide great customer service. They need to provide a great customer experience. But what exactly is CX and what does it mean for L&D?
November 2018 | Ross DickieRead more