We all know people who appear in full control of their emotions. They're calm in a crisis, and make decisions sensitively, however stressful the situation.
People like this have high emotional intelligence (EI or EQ). They build strong relationships, and manage difficult situations calmly and effectively. They're also likely to be resilient in the face of adversity. So, how emotionally intelligent are you? And how can you develop your skills?
Watch our animation to find out.
What’s your EQ?
Want to test your emotional intelligence level? Take the Mind Tools self-assessment to get your EQ score.
Test your EQ, click here.
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By Ross Garner (Emerald Works) and Stuart Townend (Emerald Publishing)
April 2020Read More