Your New Look Toolkit

Paint job? New rug? Wait, it’s the curtains?! Sometimes you can’t spot the design tweaks that freshen up a space right away.

Written by Emerald Works
Published 26 January 2021
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Your New Look Toolkit
So, if you notice something new and improved about your toolkit, but can’t quite put your finger on it, let’s take a look together.
 

Insights from user testing

 
Over the last year, we’ve been busy asking toolkit users how we can improve their experience. Our research revealed room for improvement in some key areas.
 
For example, you told us the home page was a bit busy and had too many features. So much so, many of you weren’t scrolling down to reach recommended resources.
 
Some of you were also confused by different sections. Which should you click on? And when you did find an interesting resource, it was a little unclear how to bookmark, share or download it.
 
Finally, you told us our accessibility could be better, and wasn’t quite meeting some WCAG standards – especially on mobile devices.

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Getting the re-design right

 
We had the headlines but we wanted all the goss. So, we researched some more – analyzing online feedback, conducting video interviews, and reviewing heat maps of people using the toolkit. That way, we could spot trends, behaviors and frustrations over a longer time.
 
With these insights, we briefed our team to come up with a range of design solutions. They produced options for users to compare, test and comment on. We then tweaked designs after further feedback. To give you an idea, we tested four fonts to find the easiest to read.
 
It was rinse and repeat until the final design got the thumbs-up.

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Your new look toolkit

 
When you log on, you’ll see a new, streamlined home page. Rounded corners on images and a drop shadow make content easier on the eye – and easier to find.
 
We also made the search feature easier to spot with a more prominent ‘Tap to Search’ button. When you get your results, you’ll notice a fresh design there too. Now the option to filter content – by time to read or watch – is up top. (As users requested.)
 
Back on the homepage, we shuffled the layout to bring more content ‘above the fold.’ Now, columns of resources are neatly stacked to make them easier to explore.
 
There’s also a greater focus on Related Resources and fewer to choose from. This makes it easier for users to continue their learning and development journey.
 
Once you click into content, a ‘floating’ sidebar lets you Like, Comment and Share – including on Teams. You can also bookmark and download at any point. And new iconography makes it easier to enjoy and interact with resources.
 

Let’s get you sorted

 
Struggling to see these changes? Maybe some content isn’t opening for you? Or you’re getting an error page?
 
If so, you may have to clear your cookies. Web browsers like to cache or remember content so your preferred pages load as fast as possible. Which is great, unless a site is new and improved!
 
If you’re still having problems, email us at corporate@mindtools.com or give us a call on (+44) (0)20 7788 7978 and we'll get you sorted.

About the author

Emerald Works

Emerald Works

At Emerald Works, we’re committed to helping individuals and organizations around the world realize their full potential by using evidence-led learning solutions that work.

We work together to build learning cultures that empower people to bring about real change for real impact.

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