Podcast 217 — Building empathy through video

Being able to empathize helps us to better connect, communicate and respond to each other. It's a skill that can be developed through practice.

Written by Gemma Towersey
Published 20 October 2020
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Podcast 217 — Building empathy through video

This week on The Good Practice Podcast, Gemma and Ross Garner speak to Mark Davies from See Learning about using video to build empathy.

We discuss:

  • The benefits of building empathy at work
  • Why video is an effective tool for building empathy
  • How to encourage people to share their stories on video filming on a smartphone.

In his first answer, Ross referred to Robert Putnam's book Bowling Alone, which is summarised on Wikipedia: https://en.wikipedia.org/wiki/Bowling_Alone

In What I Learned This Week, Ross continued his sporadic series on space-based toilet anecdotes with the news that NASA has invented a device that supports 'dual ops': https://www.theatlantic.com/science/archive/2020/10/space-toilet-nasa-women/616686/

He previously discussed NASA's list of US material on the Moon: https://history.nasa.gov/FINAL%20Catalogue%20of%20Manmade%20Material%20on%20the%20Moon.pdf (in Episode 133)

And, more recently, how astronaut pee can be used as a construction material: https://www.wired.com/story/on-the-moon-astronaut-pee-will-be-a-hot-commodity/ (in Episode 199)

Gemma mentioned the podcast "Something rhymes with purple". You can find it on most podcast streaming services, including Apple Podcasts, Spotify and acast.

Mark spoke about his video series "You are Pure Story". You can access it here: https://www.lifebooth.co.uk/free

Mark Davies

Mark Davies

Director, See Learning

See Learning is a niche video production company specialising in high-quality, engaging and affordable video content for learning. We also provide training and consultancy for organisations and learning professionals who want to learn how to create their own video content in-house – from filming on smart phones across to in-house studio solutions.
Gemma Towersey

Gemma Towersey

Learning Experience Manager, Emerald Works

Gemma is a learning designer and workplace coach, out to help people and organisations across the world make positive changes. She works with clients across the globe to design creative, enjoyable training that meets organisational goals. She enjoys bringing love of learning, stories and people together for exciting results.
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Ross Garner

Ross Garner

Head of Learning Experience, Emerald Works

Ross has been working in L&D for seven years and he heads up the instructional design team at Emerald Works. In 2019 he completed a Masters in Digital Education and was named Learning Technologies’ Learning Designer of the Year. He is also one of the hosts of the GoodPractice Podcast.
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About the author

Gemma Towersey

Gemma Towersey

Learning Experience Manager, Emerald Works
Gemma is a learning designer and workplace coach, out to help people and organisations across the world make positive changes. She works with clients across the globe to design creative, enjoyable training that meets organisational goals. She enjoys bringing love of learning, stories and people together for exciting results.

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