Podcast 58 - What can L&D learn from deception research?

In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth?

Written by Ross Garner
Published 14 August 2017
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Podcast 58 - What can L&D learn from deception research?
Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out?

Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross Garner and Owen.

For an accessible introduction to 'faces' in self-deception, see: https://www.psychologytoday.com/blog/philosophy-stirred-not-shaken/201505/self-deception-has-many-faces

A more academic look at self-deception can be found in the paper: Z. Chance, M.I. Norton, The What and Why of Self-Deception, COPSYC (2015), http://dx.doi.org/10.1016/j.copsyc.2015.07.008.

A draft version of this paper, available for free, can be found at: http://faculty.som.yale.edu/zoechance/documents/chancenorton2015currentopinion-acceptedmanuscript_002.pdf

And an in-depth look at self-deception and impression-management can be found here: Farrow, T. F., Burgess, J., Wilkinson, I. D., & Hunter, M. D. (2015). Neural correlates of self-deception and impression-management. Neuropsychologia67, 159-174. It is available from: https://www.researchgate.net/publication/269724457_Neural_correlates_of_self-deception_and_impression-management

The Yes, Minister scene demonstrating leading questions is available on YouTube at: https://www.youtube.com/watch?v=G0ZZJXw4MTA

The Goffman animation Ross referenced is also available on YouTube: https://www.youtube.com/watch?v=6Z0XS-QLDWM

The podcast Ross mentioned, No Such Thing As A Fish, is available on iTunes or here: http://qi.com/podcast

32M's microchipping party was covered by BBC News. You can watch the clip here and decide for yourself if it is a marketing gimmick: http://www.bbc.co.uk/news/av/world-us-canada-40806583/wisconsin-company-offers-microchip-implants-to-employees

About the author

Ross Garner

Ross Garner

Head of Learning Experience
Ross has been working in L&D for seven years and he heads up the instructional design team at Emerald Works. In 2019 he completed a Masters in Digital Education and was named Learning Technologies’ Learning Designer of the Year. He is also one of the hosts of the Good Practice Podcast.

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